Motorola Solutions Opens New Network and Security Operations Centre for Public Safety in Canada’s Ottawa-Gatineau Connexité Cybersecurity Cluster | Business Wire Latest Industry News | by Deanna Parenti August 20,2021


Motorola Solutions leverages decades of public safety experience in its new network and security operations centre where it will manage the mission-critical communication networks and command centre software relied upon by Canada’s first responders

August 11, 2021 09:00 AM Eastern Daylight Time

GATINEAU, Quebec–(BUSINESS WIRE)–Motorola Solutions (NYSE: MSI) today announced the opening of its new network and security operations centre (NSOC) in Gatineau, where it will manage, support and protect the mission-critical communication networks and command centre software for Canada’s first responders. This reflects Motorola Solutions’ continued investment in managed services, and commitment to help protect Canadian federal, provincial and municipal public safety agencies against cybersecurity threats.

“We are dedicated to making communities safer and our new NSOC will ensure the integrity of the mission-critical communications technologies trusted by public safety agencies across Canada,” said George Krausz, president of Motorola Solutions Canada. “The centre will monitor the systems that are relied upon by first responders to help them protect our communities, enterprises and governments. It will be staffed by a team of highly trained engineers who are experts in mission-critical operations and cybersecurity.”

Motorola Solutions’ cybersecurity services provided at the NSOC include 24/7/365 proactive threat detection, vulnerability scanning and assessments, security patching, end-point protection and dark web intelligence services. These services adhere to the Canadian ITSG33 cybersecurity framework, and the NSOC is a data sovereign environment where sensitive data access is role-based and will be viewed by federally screened personnel.

“We’re proud to be opening our ninth operations centre across the world, dedicated to our Canadian customers,” said Mark McNulty, senior vice president of Global Services, Motorola Solutions. “We combine state-of-the-art technologies with the industry’s best people and most rigorous practices to ensure the mission-critical operations of the nation’s public safety agencies.”

Specialized employees will assure the availability, performance and security of essential public safety technologies, including:

  • Land mobile radio (LMR) and LTE networks: Public safety LMR systems and LTE networks are designed to provide resilient, reliable and secure communications every day and during large-scale emergencies such as ice storms or wildfires.
  • Command centre software: Motorola Solutions’ cloud-native, end-to-end public safety software suite, CommandCentral, unifies the flow of data as incidents unfold to provide greater clarity for response and decision making. This includes software for next-gen 9-1-1 call-taking, computer aided dispatch, records management services, digital evidence management and more.
  • Video security and access control: Fixed and body-worn cameras are built to federal and provincial security guidelines and regulations, and are used by public safety agencies to help keep residents safe.

In-Sec-M, a non-profit organization that supports the innovation and growth of the cybersecurity industry, is working with Motorola Solutions to announce the opening of its new NSOC in Canada’s cybersecurity cluster.

“As a catalyst for increasing the cohesion and competitiveness of the Canadian cybersecurity industry, we are honored to welcome Motorola Solutions to the Gatineau Connexité cybersecurity cluster,” said Antoine Normand, chairman of In-Sec-M. “Their networks and technologies are relied upon by first responders, including police, fire and emergency medical services, across the country, and the security of these systems is paramount. They are an integral member of In-Sec-M, who will help promote the innovation and the growth of Canada’s cybersecurity industry.”

About Motorola Solutions

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio mission-critical communications, video security & access control and command center software, bolstered by managed & support services, create the most integrated technology ecosystem to make communities safer and help businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security. Learn more at

About In-Sec-M

The Canadian cluster of the cybersecurity industry, In-Sec-M, is a non-profit organization that strives to promote the cybersecurity industry, as well as increase the innovation, commercialization and growth capabilities of businesses in the field. Founded in 2017, the organization has been recognized by the Governments of Canada and of Quebec as a Cybersecurity Excellence Centre. Learn more at

About Connexité

Connexité – the Gatineau innovation zone – is a collaboration space acting as a catalyst for technological and social innovation in the fields of cybersecurity and digital identity. This is where investors, future entrepreneurs, businesses and the research community meet up, surrounded by high-end infrastructure and expertise, to collaborate on the creation and marketing of innovative technological products. Learn more at

A French-language version of this news release is available here.


Motorola Solutions Media Contact
Chantal Montsion
Mobile: 847-668-3050

Source: Motorola Solutions Opens New Network and Security Operations Centre for Public Safety in Canada’s Ottawa-Gatineau Connexité Cybersecurity Cluster | Business Wire

About Author

Deanna Parenti

Deanna is from Frederick, MD. She attended Juniata College in Huntingdon, PA, to earn her Bachelor of Arts degree in English Literature and Professional Writing and minor in Fine Arts. While at Juniata she worked as a Juniata Assistant Professional Writer for the Provost.

This experience then led her to work as a journalist for Arts Help and a volunteer grant writer for Team Hope after graduating. In her free time, Deanna enjoys volunteering, making pottery, and getting outside.


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